Supplier Diversity Case Study

Chicago Transit Authority

How CTA Expands DBE/SBE Impact with B2Gnow

View the case study to learn how the Chicago Transit Authority (CTA), the nation’s second-largest transportation authority, has successfully used B2Gnow Business Diversity Software for over a decade to support the goals of their robust DBE/SBE programs. CTA relies on B2Gnow to set and monitor contract goals, certify DBE/SBE vendors, promote events, and provide accurate reporting to stakeholders:

  • The system has helped grow CTA’s pool of vendors due to the ease of certification and the ability to access certification data from other local agencies, fostering collaboration and expanding opportunities for DBE/SBE organizations.
  • Favorite Feature: The data collection tool enables CTA to manage numerous contracting opportunities efficiently, far beyond the capabilities of paper or Excel processes, and offers a user-friendly experience for vendors.
  • Impact: B2Gnow allows CTA to demonstrate the tangible effects of its diversity programs to the community, elected officials, and board members—showing millions of dollars spent annually within the local DBE/SBE community and reinforcing the importance of these initiatives.
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