Kansas City, Missouri (KCMO)

Jarrett Dillard, Division Manager for Kansas City’s Contract Compliance and Labor Standards, discusses how transitioning from paper-based processes to the combined use of B2Gnow’s vendor management and eComply labor compliance software solutions has revolutionized the department’s ability to monitor construction contracts.

• Core Mission: The department focuses on leveling the playing field for workers and ensuring minority and women-owned businesses receive fair opportunities in city construction contracts.
• Operational Efficiency: Before digital adoption, the team could only review a fraction of payrolls due to the massive volume of projects (600–700+). The new systems allow for holistic, real-time monitoring and review of every certified payroll.
• Key Features & Benefits:
  • Better Compliance: The systems automatically flag potential issues—such as incorrect pay or overtime errors—enabling the team to secure restitution for workers quickly.
  • Improved Communication: Automated notifications prompt contractors to report on time, and an in-system messaging feature allows for direct, efficient communication that replaces cumbersome back-and-forth emails.
  • Accessibility: Staff can access data securely from anywhere, including mobile devices, making the platform intuitive and easy to learn for the team.
  • Transparency: The systems provide a central, secure repository for documentation, which is vital for audit-readiness and transparency.
• Reporting & Leadership: These tools enable accurate tracking of Key Performance Indicators (KPIs), such as the city’s 10% minority and 2% female workforce goals, which are essential for reporting to the mayor and city council.
• Recommendation: Dillard strongly recommends both platforms, noting they are “better together” and have helped his department become an industry leader in the region.