Days of B2G 2025 – Day 3: Support, Training, and Customer Success

B2Gnow

Our annual Days of B2G series is our yearly celebration of the innovation, progress, and key enhancements rolled out across our solutions over the past year, all designed to help agencies, organizations, vendors, and communities work smarter and with greater transparency.

A great system is only as effective as the support behind it. Today, on Day 3, we highlight the enhancements we made this year to streamline support, expand training resources, and strengthen customer success across our platforms.
Unified Support Through the B2G Help Center

All B2G solutions, including B2Gnow, eComply, and BlackCat, now share a unified help experience in the B2G Help Center. This provides customers with a consistent, searchable knowledge base as well as a ticketing system.

The unified Help Center also allows us to deliver more targeted resources and standardize best practices across all product lines, helping agencies and primes resolve issues more efficiently.
DRIVE 2025 Recap and DRIVE 2026 Registration

DRIVE 2025 was our largest event ever, with more than 260 attendees, 10 exhibitors, and over 120 sessions. It was a major gathering of practitioners, program leaders, and partners who shared insights on certification, contract compliance, prevailing wage, reporting, and program management.

We look forward to welcoming even more customers at B2Gnow DRIVE 2026, taking place April 27 to 30 in Litchfield Park, Arizona.
New Service Partners to Support Your Program

This year, we expanded our Service Partner Program to include providers specializing in implementation support, configuration assistance, economic impact reporting, and Power Analytics development. Our partners are trained in B2G solutions and ready to help agencies meet their operational and reporting needs.

Find a B2Gnow Service Partner
Upcoming Support Webinar Series

In early 2026, we will host a three-part webinar series focused on supporting best practices, ticket submission and handling, and what is next for B2Gnow Support. These sessions will help users navigate the Help Center more effectively, understand support workflows, and make the most of the available resources.

Stay tuned for registration details.
More Ways to Learn

Explore our blog, Help Center articles, recorded training sessions, and upcoming events for additional resources designed to support your team. Whether you are new to the system or looking to deepen your expertise, there are many ways to continue learning, optimize your use of the B2Gnow solutions, and improve your program’s success.
Interested in learning more about B2Gnow solutions? Request a demo today

Days of B2G 2025 – Day 2: Compliance Excellence and Toolkit Resources

B2Gnow

The Days of B2G celebrate a year of innovation, progress, and meaningful enhancements across our solutions, spotlighting updates that help agencies, organizations, vendors, and communities work more efficiently and transparently.

Regulatory expectations continue to evolve, and so do the tools and guidance needed to stay compliant. Today, on Day 2, we focus on Compliance Excellence and Toolkit Resources, highlighting how B2Gnow has helped agencies navigate the new IFR rules, strengthen defensibility, and modernize their compliance processes.
IFR Rule Updates – B2Gnow Has You Covered

On October 3, the USDOT introduced significant regulatory changes that impact certification programs nationwide. Throughout these changes, B2Gnow has partnered closely with agencies to interpret requirements, recommend system updates, and provide clear documentation paths for compliance.

Next Steps:
  • Join us for our IFR webinar series for the latest guidance and best practices:

      – Customer-Exclusive Webinar: January 14 at 3 pm Eastern – Find the registration link in the B2Gnow System News
      – Public Webinar: February 18th at 1 pm Eastern – Register Here
  • Read the latest blog post: B2Gnow Helps Agencies Stay Compliant, Efficient, and Audit-Ready Under the New IFR
  • Complete the IFR Intake Form: B2Gnow customers who have not yet completed the IFR intake form can find it in the B2G Help Center – just search “IFR Update!”

These efforts reflect our commitment to helping programs stay current with federal expectations while keeping certification workflows defensible, efficient, and transparent.
Proactive Compliance Toolkit – Reduce Risk and Strengthen Defensibility

The Proactive Compliance Toolkit provides a clear, practical framework for preparing for audits from Inspector General offices and external Compliance Officers. It emphasizes documented processes, risk mitigation strategies, and standardized templates that help agencies shift from reactive responses to proactive compliance.

Key Topics Include:
  • CUF risk and mitigation strategies
  • Certification workflow risks
  • Payroll audit pitfalls
  • Best practices for documentation and audit readiness across compliance programs

This toolkit is designed to help agencies build a defensible, reliable foundation that can withstand increased scrutiny and changing regulatory expectations.

Download the B2Gnow Proactive Compliance Toolkit
Readiness Toolkit – Modernize and Protect Your Program

The Readiness Toolkit focuses on strengthening program operations through transparency, vendor engagement, defensible goal setting, prompt payment tracking, and centralized workflows.

It aligns directly with B2Gnow modules to operationalize best practices and improve program credibility. The toolkit also provides practical steps that help agencies demonstrate program impact and build strong, community-centered outcomes.

Customers can access the B2Gnow Readiness Toolkit in the Help Center.
A Unified Compliance Foundation

Together, these toolkits provide a comprehensive foundation for preparing programs for regulatory change and building long-term resilience. When paired with the updates delivered for IFR compliance, these resources help agencies create consistent, defensible, and transparent processes that support certification and contracting programs.
Looking Ahead

More resources are coming in early 2026, including webinars focused on support processes, certification reviews, and compliance best practices. We look forward to continuing to support your programs as the regulatory landscape evolves.
Interested in learning more about B2Gnow solutions? Request a demo today

Days of B2G 2025 – Day 1: Product Innovation and AI Spotlight

B2Gnow

The Days of B2G is our annual tradition of celebrating a year wrapped in innovation, progress, and meaningful enhancements across our solutions. Each day brings a merry spotlight to the updates that help agencies, organizations, vendors, and communities work more efficiently and transparently. This 5-day blog series reflects back on the improvements that shaped the year and sets the stage for what’s ahead.


Today, on Day 1, we focus on Product Innovation and AI Spotlight. 2025 has been a breakthrough year for product innovation at B2Gnow. Across outreach, data reporting, vendor engagement, and system analytics, we have invested heavily in tools that help your agency work more efficiently, reduce complexity, and stay ahead of compliance challenges.
AI for Outreach: Meet the Outreach Content Assistant

The Outreach Content Assistant uses generative AI to help staff craft more effective vendor engagement emails. It adapts tone, content, and structure to your goals, saving time and improving communication quality.

B2Gnow customers can activate this feature at no additional cost by contacting Support through the B2Gnow Help Center.

Learn more in our article: Revolution in Motion: AI Content Generation for Outreach.
Power Analytics: The New Reporting Standard

This year, we introduced Power Analytics, our reimagined Power BI (PBI) reporting environment. Power Analytics includes an expanded dataset, unlimited viewer licenses, bundled standard reports, and a modernized analytics structure that supports deeper insights across your program. Power Analytics will soon include combined reporting with eComply to give customers a unified view of contract, payment, payroll, and certification data.

Are you a B2Gnow customer wanting to learn more about Power Analytics? Just search “Power Analytics” in the Help Center! 
Looking Back at the Fall 2025 AI Webinar Series

Our full AI Webinar Series is now available on demand in the B2Gnow training library for current customers, giving you access to every episode.

We’re also excited to share that the final session, A Look into the Future of AI, is available for all to view. Watch the on-demand webinar here. 

Explore the series to see what’s ahead for AI in compliance and program management.
Additional Insights in the B2Gnow Blog

The B2Gnow blog is a great place to find updates about new features, regulatory changes, and best practices. Content published throughout 2025 has covered IFR rule updates, grant management strategies, vendor outreach best practices, and guidance for building audit-ready programs.

Bookmark the blog to stay informed in our evolving landscape.
More Innovation Ahead

Today is only the beginning. As the week unfolds, we will highlight how B2Gnow is advancing and improving the solutions that support public infrastructure and capital improvement projects at every stage. We look forward to sharing more about compliance resources, support enhancements, ecosystem growth, and our 2026 product vision.

Interested in learning more about B2Gnow solutions? Request a demo today

On-Demand Webinar: Smarter, Faster Compliance: How B2Gnow is Bringing AI to Life

Discover how B2Gnow is harnessing AI to simplify compliance and save valuable time across your workflows.

On-Demand Webinar: Mastering the Grant Management Lifecycle with B2Gnow’s BlackCat Solution

Strengthen your organization by improving transparency, maintaining compliance, and enhancing visibility from application through closeout.

Stay Compliant, Efficient, and Audit-Ready Under the New Interim Final Rule (IFR)

B2Gnow

In October 2025, the U.S. Department of Transportation (USDOT) issued an Interim Final Rule (IFR) that changes how Disadvantaged Business Enterprise (DBE) and Airport Concession DBE (ACDBE) programs are managed. Agencies must now adhere to these new requirements.

The new directive is challenging and complex to navigate. However, with clear steps, agencies can keep programs on track. B2Gnow is committed to helping customers protect program initiatives and maintain funding and participation goals during this transition.

With more than 25 years of experience helping organizations adapt to changing regulations, B2Gnow provides the guidance, tools, and ongoing support needed to stay compliant and keep programs running smoothly.
The Immediate Impact: What the IFR Requires

The new IFR removes the Socially and Economically Disadvantaged Owner (SEDO) presumption based on race and/or sex, requires each business owner to demonstrate individual Social and Economic Disadvantage (SED) status without regard to race and sex, and adds strict rules for program management.

All DOT-funded recipients need to address these new requirements:
  • Race and Sex Presumptions Removed: The IFR removes the assumption of disadvantage based on race or sex. Now, everyone seeking certification must provide individual proof of SED.
  • Mandatory Re-evaluation: Every Unified Certification Program (UCP) must re-evaluate all currently certified DBEs and ACDBEs.
  • Counting and Goal Credit: The IFR requires individualized re-evaluations of currently certified firms, and recipients should not count firms for DBE/ACDBE goal credit where certification relied on the now-disallowed race/sex presumptions until the UCP completes re-evaluation. USDOT guidance also notes that contracts executed before October 3, 2025, do not automatically require amendment, but whether a firm’s participation can be counted for DBE credit depends on the outcome of the re-evaluation process. 
  • Increased Documentation and Audit Oversight: The new SED requirements mean agencies must keep detailed records and have a clear, auditable compliance process for federal and state reviewers, including continued tracking of prompt payments and documentation for subcontractor terminations/removals.
B2Gnow’s Approach to IFR Implementation

With decades of experience and proactive system development, B2Gnow can help your agency stay in compliance with IFR requirements.

  • Our Track Record: Throughout our 25+ year history, B2Gnow has supported organizations through numerous rule updates and related system impacts. We are here to support you during this IFR and are committed to updating your systems as needed to keep your organization compliant. 
  • Our Approach: We quickly identify all system impacts and communicate our plan through clear documentation and live review sessions. Our current solution, with its recent updates, already supports the majority of the requirements in the new rules.
  • Proven Leadership in an Evolving Landscape: Managing federal compliance is complex, and the regulatory landscape is constantly shifting. As the trusted experts organizations depend on to navigate these changes, B2Gnow has already successfully supported programs with race- and sex-neutral standards in states such as Texas, Arizona, and Florida. This extensive, proven experience shapes our approach to nationwide implementation, ensuring your program stays protected as requirements evolve.
Strategic System Solutions: How B2Gnow Safeguards Your Program Integrity

To help you manage the IFR, B2Gnow offers system solutions that keep your program compliant and running smoothly.
  1. Mastering Certification & Re-evaluation
  • Integrated Re-evaluation Intake: We have developed and deployed a streamlined re-evaluation application that prompts firms to submit only the new IFR-required documents: the Personal Narrative (PN) and Personal Net Worth (PNW) Statement.
  • Digital Audit Assurance: We also use a dedicated re-evaluation-tracking feature and standard audit questions to keep the SED review process consistent and thorough. For customers using the PNW module, the system digitizes the entire process, eliminates handwriting errors, and automatically calculates financial totals. 

2. Controlling Counting & Goal Suspension
  • Program Suspension/Resumption: B2Gnow has developed a database script that allows our clients, on request, to make specific and targeted updates to contracts with federal funding – essentially allowing the firms that are indicated as for-credit to be placed on pause, and that agencies must document the pause and why it was made. Once the directory re-evaluation is complete, the firms can again be counted for credit on active contracts. 
  • Flexible Payment Control: If clients choose a more manual approach, our standard contract compliance audit tools allow users to adjust a firm’s for-credit payment status on a contract-by-contract, payment-by-payment basis, making it simple to pause counting for as long as needed and then easily resume, while still maintaining the primary components of reported data: payments, confirmations, and payment timing.

3. Reporting & Audit Readiness
  • Audit-Proof Data Management: B2Gnow keeps all documentation in one place, which is important for DOT, FAA, and FTA program reviews. Our system’s configurable options make it easy to track IFR-related decertifications and clearly distinguish them from other directory removals.
  • Compliance Reporting and Forms: We provide the fields you need to show which firms are re-evaluated, pending, or non-responsive. We will add support for the updated Uniform Certification Application, the Personal Net Worth (PNW) statement fields, and any revised reporting fields or semi-annual report formats as USDOT publishes them. 

4. Orchestrating Communication & Change Management
  • Proactive Partner Guidance and Outreach: We keep customers informed with timely updates on regulatory changes through the system dashboard and email, host educational webinars, and share our plans in documentation and live review sessions. We also use advanced outreach tools to connect with specific certified groups and share documentation requirements.
  • Mandatory Public Transparency: For customers who submit an IFR System Intake form, B2Gnow can request configuration updates, such as adding standard disclaimers to all vendor-facing portals and public directories to let users know that certification is suspended and re-evaluation is underway. We can also add an indicator to certified directories to show which firms have been re-evaluated under the IFR.
Protecting Your Program: Compliance and Efficiency with B2Gnow

The IFR brings a period of intense administrative work. Agencies must follow the new certification standards and maintain fully auditable compliance records throughout the complex suspension and re-evaluation period.

B2Gnow is your essential partner because we provide both compliance and continuity:
  • Proven Reliability: B2Gnow is the most trusted platform for managing federal program requirements, trusted by over 30 State DOTs and more than 90 airports and transit authorities.
  • Audit Defense: When federal rules shift, B2Gnow delivers the essential, reliable system to ensure your immediate and long-term compliance. Our platform centralizes all SED documentation and automatically manages complex goal-counting controls, helping your agency defend its program during federal reviews.
  • Immediate System Agility: Our quick response to the IFR, including mass updates, digital forms, and new tracking workflows, shows our commitment to keeping your system aligned with the latest requirements.

You do not have to navigate the IFR alone. B2Gnow compliance experts work with you every step to keep your program compliant, efficient, and protected during this transition.
Moving Forward with IFR

The IFR presents a key moment for agencies to adapt and strengthen their DBE/ACDBE programs. B2Gnow is committed to being your essential partner throughout this transition.
  • For Current B2Gnow Customers:
    • Visit the B2Gnow Help Center or your system dashboard for detailed guidance on the next steps. You’ll find everything you need, including the IFR System Intake Form (required for agency-specific configuration updates), a summary of our findings, and webinars covering the USDOT IFR in depth.
  • For Organizations Not Yet B2Gnow Customers:
    • Schedule a Consultation: Connect with a B2Gnow compliance expert to discuss your agency’s needs and challenges and learn how our system solutions can help. You can schedule a demo at www.b2gnow.com/request-a-demo/.

By taking these steps, you can protect your program’s integrity, maintain funding and participation goals, and ensure audit readiness. Partner with B2Gnow to confidently navigate the changing regulatory landscape and secure the future of your DBE/ACDBE program.

Overview: eComply FieldInspector

Digitize Onsite Observations, Results, and Concerns in Real Time

Understand how the eComply FieldInspector module provides a digital way to validate workforce use, hours, and wages against reported data. The module uses an Online App (accessible online/offline) for Compliance Officers to manage interviews and site visits digitally. The app automatically compares field data with Certified Payroll Reports (CPRs), immediately flagging inconsistencies to ensure compliance. Key features include Onsite Worker Interviews to compare reported wages with actual wages , a Photo Gallery for site and worker photos , and employee verification to prevent fraud.

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Overview: eComply Compliance Management

Streamline Labor Compliance Efforts, Including Wage and Certified Payroll, Ensuring Audit Readiness

The eComply Compliance Management platform is an all-in-one platform that centralizes and simplifies labor compliance, reducing risk by streamlining Certified Payroll Report (CPR) reviews against federal, state, local, and PLA requirements. The module provides real-time rate management and automated verification of submitted CPRs, flagging non-compliance. It also supports workforce utilization tracking against contract goals , apprentice reporting , and payment tracking. Key benefits include minimizing the risk of fines , automating wage checks against prevailing wage requirements , and eliminating paper to streamline audits.

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Datasheet: eComply FieldInspector Module

Quickly and Easily Compare and Correct Worker Wage Discrepancies Digitally

Learn how the eComply FieldInspector module provides agencies with a digital, fail-proof way to validate workforce use, hours, and wages against reported data. This module complements the Prevailing Wage solution by allowing Compliance Officers to use an Online App (accessible on tablets/laptops, with online/offline capabilities) to manage interviews and onsite visits digitally. The app compares real-time field data with information reported in Certified Payroll Reports (CPRs), immediately flagging inconsistencies to ensure compliance with Davis-Bacon and “Little Davis-Bacon” regulations. Key features include photo upload and verification against contractor profiles to prevent fraud.

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Datasheet: eComply Labor Compliance Software

Labor Compliance Solution to Easily Manage Davis-Bacon and Prevailing Wage Requirements

The eComply prevailing wage solution is a comprehensive, cloud-based platform designed to ensure full compliance with Davis-Bacon and related labor regulations. Its functionality includes real-time tracking and monitoring of certified payrolls (CPRs) and automated wage determination updates. This robust solution minimizes administrative burdens by automating compliance tasks, thereby reducing the risk of fines and legal issues. It also supports workforce utilization goal tracking and includes an easy-to-use field inspection tool for comparing field data against reported CPRs. For existing clients, eComply offers unmatched bi-directional data and reporting links with the B2Gnow system.

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