B2Gnow has leveraged our experience and customer feedback to enhance and fine-tune our solutions to handle the needs of any organization, regardless of size, complexity or industry. We understand supplier diversity. It’s all we do. Our staff includes experts in contract compliance, certification, vendor management, spend analysis, goal setting, workforce, project management, software development, systems administration, and customer support.
Over 90 full-time staff are standing by to support you, all located in the United States. All of our staff are standing by to support you, from dedicated project managers to support, training, development and management resources. We are proud of our expertise in this industry, which is backed up by our attendance, presentations, and participation at all major industry conferences. We work every day side-by-side with our customers.
B2Gnow offers world-class support and training to our customers and their vendors/suppliers. Our comprehensive training and support program includes onsite training sessions, web-based training, online help system, online video help, user quick guides, detailed user manuals, phone based support, and email support. Beyond initial training, we offer unlimited web based training and support throughout the entire relationship. Our users say the system is easy to use, and we stand behind it to provide exceptional support.